Frequently Asked Ecommerce Questions

There are many questions that I get asked about ecommerce and many of the answers are quite short and to the point, meaning that they don’t warrant having their own dedicated post.

So I decided to create an FAQ page for all of these questions, so that the answers are all in one place. If you have any ideas for more questions that could be added to this page, then please contact me.

Ecommerce or E-commerce?

There isn’t a definite answer to this one as both can be used and they are both correct. E-commerce was the original way of writing but many more people, companies and websites are now opting for Ecommerce. This is very similar to the way the e-mail evolved to email.

For my site, I have opted for the non hyphenated version.

Ecommerce Definition

Ecommerce stands for electronic commerce. Ecommerce is the term used for the buying and selling of goods or services over the internet, along with the associated transmission of money and data between the parties involved in the transaction.

While ecommerce is primarily thought of as the sale of physical goods via the internet, it also includes digital products, services and any other commercial transaction that is carried out purely online.

What is B2C Ecommerce?

B2C stands for Business to Customer and is when a customer buys a product or service from an online retailer. This is what the majority of people think of when they think about ecommerce. Many of the major online retailers such as Amazon and Asos are B2C businesses.

What is B2B Ecommerce?

B2B stands for Business to Business and this is when one business sells a product or service to another business online. This can be manufacturers, wholesalers and service suppliers such as ecommerce platforms.

How Much Does an Ecommerce Site Cost?

The answer to this very much depends on the ecommerce site in question and there are many different elements that can effect the cost of a website including design, custom features, hosting requirements and developer costs. Costs will also vary as to whether you have opted for a self hosted or fully hosted platform.

A small ecommerce site will usually cost around £40 ($50) a month for a basic ecommerce package. Having any additional features may bump this up though.

Large ecommerce site can run from a few hundreds £’s or $’s into the thousands or possibly tens of thousands.

What is an Ecommerce Platform?

An ecommerce platform is a piece of software that allows you to build an online store from which you can sell products or services to customers or businesses. Ecommerce platforms are availalble in two forms, hosted and self hosted and if you want to know more about the differences between the two, click the link below:

What is the Difference Between Hosted and Self-Hosted Ecommerce Platforms?

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